My Friend Alice Reviews
(Rated by 10 users)
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Payment Methods
- Credit/Debit Cards
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.6
Base on 10 Reviews
Ratings by Feature
Ratings by Feature
- Price & Quality4.3
- Shipping & Delivery4.6
- Return Policy4.5
- Customer Service4.3
- Good Value4.8
Recent Customer Reviews (10)
Walter Kelley
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Ivan Genovese
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Hreinn Karlsson
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Hediye van Meijl
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Dieneke Dompeling
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Ruth McCarthy
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Harvey Fitzgerald
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Sandra Brown
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Toby Miller
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Rafaela Carvalho
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My Friend Alice Pricing
Items
$200 or more
Payment Methods
Accepted Payment Options:
Prices for items on Myfriendalice.com.au vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For My Friend Alice credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
My Friend Alice Pros & Cons
Pros
1
Perfect Fit and Quality: Many customers have reported receiving items that are exactly as pictured and of high quality.
2
Excellent Customer Service: Several reviewers have praised the excellent customer service, including follow-ups and helpful communication.
3
Fast Shipping: Items are often delivered quickly, with some customers receiving their purchases within a couple of days.
4
Variety of Sizes: The store offers a full range of sizes from 6 to 22, catering to diverse customer needs.
5
Beautiful and Practical Items: Customers have appreciated the beautiful and practical wardrobe pieces available, including well-made and warm clothing.
CONS
1
Customer Service Issues: Some customers have experienced poor customer service, including unresponsive communication and unethical practices such as deducting postage fees from refunds.
2
Incorrect Customs Declarations: There have been instances where the store incorrectly filled out customs declaration forms, resulting in additional import charges for customers.
3
Overpriced Items: Some customers feel that the prices are overpriced for the quality and design of the items.
4
Return Issues: There have been complaints about difficulties in returning items, including insinuations that returned items were used.
My Friend Alice Features and Benefits
Features
14-Day Returns
Customers can return items within 14 days if they don't fit or meet expectations.
Flexible Return Process
Items must be in "as new" condition, with all labels attached, and returned via a provided return label or a Parcel Post bag for small items.
Customer Support
Friendly customer service available via phone, email, or text for assistance with returns and exchanges.
Variety of Fabrics
Offers high-quality fabrics such as wool, cashmere, silk, linen, and cotton.
Practical Wardrobe Pieces
Focuses on bringing practical wardrobe pieces that make dressing easy and enjoyable.
Full Range of Sizes
Stocks a full range of sizes from 6 to 22.
New Arrivals and Sales
Customers can sign up for Alice's email to get first dibs on new arrivals and sales.
Independent Boutique
Located in Leura, Blue Mountains, with a curated selection of chic labels both locally and internationally.
Free Shipping
Over $160 for online orders.
Price Range
Items priced at $200 or more.
Sale Prices
During sales, such as the Winter Clearance Sale and Warehouse Sale, with specific discounts available.
Perfect Fit and Quality
Many customers have reported receiving items that are exactly as pictured and of high quality.
Excellent Customer Service
Several reviewers have praised the excellent customer service, including follow-ups and helpful communication.
Fast Shipping
Items are often delivered quickly, with some customers receiving their purchases within a couple of days.
Variety of Sizes
The store offers a full range of sizes from 6 to 22, catering to diverse customer needs.
Beautiful and Practical Items
Customers have appreciated the beautiful and practical wardrobe pieces available, including well-made and warm clothing.